Important Information
Policies
To help make your stay at Chicago Marriott Oak Brook in Oak Brook as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Clear and structured policies that help ensure a smooth stay.
At Chicago Marriott Oak Brook, policies are designed to support an organized room stay, keeping expectations clear from arrival to departure.
- Check-in and Check-out
Check-in typically begins in the afternoon, while check-out is scheduled for late morning. Times may vary based on room availability.
- Identification Requirements
Guests must present valid identification at check-in to access their room.
- Deposit Policy
A deposit or card authorization may be required upon arrival to cover incidental charges.
- Smoking Policy
Smoking is restricted to designated areas, with non-smoking rules applying inside each room.
- Pet Policy
Pets may be allowed under specific conditions, and additional charges may apply.
- Cancellation Policy
Cancellation terms depend on the booking type, with flexible and non-refundable room options available.